Customer Testimonials

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Google Jan 30, 2023

Hands down the best car buying experience we’ve ever had. Briana, Camden, Lucas and Brandon were all AMAZING to work with. Very welcoming, accommodating, and went above and beyond. Will 100% recommend VW of Clear Lake to anyone looking for a new or used vehicle.

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Google Jan 30, 2023

Customer service is great!! Lukas was great at keeping me informed on what was going on with my car every step of the way.

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Google Jan 29, 2023

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Google Jan 29, 2023

Service was excellent. No pressure salesman. Would definitely recommend to others.

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Google Jan 29, 2023

Great service from Zach. He was very polite and showed professionalism at all times!!

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Google Jan 29, 2023

The employees were very nice and helpful

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Google Jan 29, 2023

Nice sale representative and service

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Google Jan 28, 2023

Brianna made my experience unforgettable, her bubbly personality put my nerves at ease. She was more than willing to answer any of my questions when I had some, I would definitely go back to her if I had the chance. She explained the trade-in process well for me to understand clearly, I truly appreciate her service.

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Google Jan 28, 2023

Started off emailing back and forth with Alec regarding some used vehicles listed online. Ended up setting a time to come by and look at a few with him. He's friendly, and not the fake friendly, just a good person to have as your salesperson. Ended up buying a car that evening and he has asked how it's going numerous times since then. Thanks Alec! 😊

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Google Jan 27, 2023

Jay West is the best car sales man! Thank you so much for helping me out!

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Google Jan 27, 2023

Just bought Taos from Antonio Jackson here at Clear Lake ! Finally a salesman I can trust . Just see him ! He was persistent and he got me to my payments . I appreciate everyone Kris , Jacob , Brandon, etc ! Thank you so very much ! You won’t go wrong shopping here !

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Google Jan 26, 2023

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Google Jan 26, 2023

Zachary was a great salesman! He went above and beyond to provide excellent service. I would definitely reccommend him to anyone.

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Google Jan 26, 2023

My experience at Volkswagen clear lake has thus far been great as far as my vehicle being service has been great...Thanks!!!

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Google Jan 24, 2023

Mr Jay west treated me well 👌

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Google Jan 24, 2023

Jay West was a great salesperson and answered every question we had.

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Google Jan 22, 2023

Tristan is so helpful and friendly! This was the best service that we have received in a while! Tristan listen to what we needed, and he did everything he could to get my husband into the car he really wanted. He also followed up with us on the next day to see if we had any questions. I will definitely be back again, and I highly recommend Tristan!

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Google Jan 21, 2023

My experience at Volkswagen Of Clearlake was amazing. Thank you Gracen for everything!

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Google Jan 21, 2023

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Google Jan 21, 2023

Godfirst and Mike really helped me! They’re very personable and professional.

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Google Jan 21, 2023

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Google Jan 20, 2023

They were really helpful with my car buying experience my salesperson Gracie and Brandon did a great job

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Google Jan 20, 2023

Went in for a test drive, drove off with a new 2023 Atlas Cross Sport! Everything went super smooth, from the very beginning looking at their inventory online, (which by the way they have way more in person) to the finalizing of the paperwork, Alec and his team went out of their way to make sure to find me the right one at the right price, very professional and transparent all the way through.

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Google Jan 19, 2023

We are very happy with our experience at the dealership. c j took care of us and excepcional people

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Google Jan 18, 2023

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DealerRater Jan 18, 2023

Excellent service and communication. They clearly explained my options and I did not feel pressured.

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Google Jan 17, 2023

Management and sales team were very knowledgeable about the vehicle I was getting.

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Google Jan 16, 2023

My visit was very good

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Google Jan 15, 2023

Nothing short of a phenomenal experience every time we interact with this dealership. They work with us from sales, finance, and service. We appreciate their high quality vehicles and most importantly service throughout the lifetime of our purchases. Huge thanks to our salesman Jay West and his T.E.A.M. that continue to provided us with exceptional service. Together with the entire Clear Lake Volkswagen T.E.A.M. we know they are there for our family. Proud to share where we get our vehicles and cannot wait for the new dealership on I-45 Northbound by Target in Dickinson! ...

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Google Jan 15, 2023

Isaac, Nick, and their manager Carla did everything they could to make sure my car buying experience was amazing. I will definitely return.

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Google Jan 15, 2023

Thank you to Godfirst and Carla! Amazing service, amazing people and a great sale! We love our new car and will definitely rave about VW Clear Lake.

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Google Jan 15, 2023

We had a great experience at Volkswagen of Clear Lake! We worked with Godfirst, who was awesome and provided really great customer service. Brandon, the finance manager, was also really friendly and easy to work with. Karla made the process easy and straightforward, which we very much appreciated! The whole process took a lot less time than we anticipated which was perfect. Thank you so much Godfirst, Brandon and Karla!

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Google Jan 15, 2023

Was out quick and loved the service!

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Google Jan 14, 2023

Went to trade in for a brand new vehicle! Brianna was very sweet! She helped us pick the perfect car for our family, and she was very thorough when telling us all the safety features of the vehicle. She was patient with us in the process of second to finalize the purchase. We had brought along our 1 year old for the process and she was so good with her, all of the staff was very friendly about our daughter running around! Had a great experience and would definitely recommend to anyone looking for a nice car and a great deal!

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Google Jan 14, 2023

I recently did something spontaneous and somewhat irresponsible. I was pondering purchasing an SUV since I have a second grandbaby on the way in July. I met with Gracen who was so kind and welcoming. She literally asked me what I would like to drink so she could have it waiting on me for our appointment. I walked in there with a ridiculous budget told them the max I would agree on as a monthly payment which I really thought would never be met. She and the staff worked really hard to not only meet but actually came in a ...

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Google Jan 13, 2023

The service was scheduled for 7 am and I was able to drop my car off early and get it checked in. I received a video of the overall status of my car which was helpful (knowing level of tire tread, etc). And I was called to be notified that my vehicle was ready and provided the hours in which I could come pick-up. I was also offered a ride to and from, which was nice. The service at this location has absolutely improved.

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Google Jan 13, 2023

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Google Jan 13, 2023

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Google Jan 10, 2023

Jay West was great he was able to get me the suv I wanted, VW was able to work with us and what we needed our payments to be within our budget after some negotiation. I wasn’t 100% convinced they were going to be able to do that for us but they managed. Thank you Jay and VW team of clear lake!

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DealerRater Jan 10, 2023

Clean and friendly environment. This was a scheduled oil change with a software update on the tire pressure system.

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Google Jan 10, 2023

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Google Jan 10, 2023

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Google Jan 9, 2023

Mr. Glover helped me with getting a new Tao and I am so glad I have got my new vw through him and his dealership

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Google Jan 9, 2023

The service team members were very friendly and helpful. I dealt with two different individuals and was impressed with both.

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Google Jan 8, 2023

Gracen was very helpful today I want to thank her for everything today! Thank you so much Gracen

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Google Jan 8, 2023

One of the best car buying experiences that I have ever had. They really fought for a great deal.

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Google Jan 6, 2023

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Google Jan 4, 2023

The sales team here is so fantastic that I bought two cars in one weekend!

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Google Jan 4, 2023

Started the new year with a bang by getting into a new car! It could not have been possible without the help of Emanuel and his team at VW Clear Lake. They made the process a lot easier for me. Everyone was very patient and informative. I’ll definitely be back in the future. Thanks again, Emanuel, for all of your help!

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Google Jan 4, 2023

Our experience at Clear Lake was amazing thanks to Brianna. My mom was in search of a new car with low mileage, and Brianna provided us just that! She was patient with us, respected what we wanted in a car, very attentive and caring. The dealership is lucky to have her!

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Google Jan 4, 2023

I have only purchased one other vehicle previously before coming into the VW dealership and wanted to trade it in for something new. I had Kameron: he listened to what I was asking him, didn’t push me to do anything I didn’t want to do, answered all of my questions I had (I was a mess being 21 purchasing a pricer vehicle and scared to get over charged so I probably asked 200 questions), has a very relaxed personality that made me feel comfortable and confident with my purchase, and really prioritized my time at the dealership. Kam was quite ...

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Google Jan 3, 2023

Thank you Emanuel Gutierrez for your patience in advising my daughter and helping her get into the vehicle she wanted. It was an all day affair, but in the end she was elated with her purchase! You’re very knowledgeable and answered all her questions about the Tiguan. I’m sure she’s a customer for life— again, thank you!

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Google Jan 3, 2023

Just bought my car here. ALEC was my salesman. He was very knowledgeable about the vehicle I was looking at and showed me all the features it had. ALEC helped me every step of the way while also giving me space to think about my purchase. Manager Kristopher was very nice as well and worked with me in getting my car at the price I could afford. After all that was taken care of, Brandon in finance did all the paperwork. He‘s like a super beefy Stanley Tucci who will kindly convince you to buy the extended warranty, which ...

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Google Jan 2, 2023

I had a great experience at VW clear lake! Isaac was extremely knowledgeable, helpful, and courteous.

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Google Jan 1, 2023

The was friendly, professional, and open to working with me on my vehicle and price point expectations. Jay regularly reached out to me working to find a vehicle that met what I was looking to buy, and demonstrated flexibility to work with my schedule. The financing and closing process could have been faster and streamlined, but once I got in with the finance specialist, they were helpful and engaged as well

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Google Dec 31, 2022

Antonio was an excellent salesman. Polite and knowledgeable. Worked through some issues I had with the car after the sale with motivation and charisma.

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Google Dec 31, 2022

(Translated by Google) I have been a vw customer since 2004 when I bought my first car and a vw golf and I liked the way my family was treated and I have been treated very kindly by their salespeople, especially by Nelson Santi babes who have always done good deals with him and if they ask me yes i recommend vw Clearlake is recommended and my friend Vanesa bought an atlas truck just like the one I brought before (Original) Soy cliente de vw desde 2004 cuando compre mi primer auto y un vw golf y me gusto el trato hacia ...

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Google Dec 30, 2022

Zachary was the best salesman on the show room floor. He was very informative and easy going. I definitely recommend him.

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Google Dec 30, 2022

Zachary was very helpful and informative

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Google Dec 30, 2022

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Google Dec 29, 2022

They made the whole process super easy and quick. If you ever are in need of a quality, reliable vehicle, they are the ones to help you in the best way possible. Finance made the experience even better by being totally transparent with all of my financing and payment information and were patient and open to all of my questions.

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Google Dec 29, 2022

Great transparency. Godfirst was the salesman that helped me purchase my new vehicle. The whole experience was painless and I thank him for that. Aside from that he is a very nice guy. Great experience.

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Google Dec 28, 2022

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Google Dec 27, 2022

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Google Dec 27, 2022

We dropped off vehicle on Wed. @ 12:30pm and was told they were on a 24 to 72 hour turn around time for repairs. On Friday evening I call to see about vehicle and the agent said they got to it on Friday, but they had to order parts and won't be ready till Monday afternoon. Not very happy with that time frame because your think they could had verify on a machine why the check engine light was on earlier than that 72 hour time frame, then had to wait for parts over weekend. That was the only reason I couldn't ...

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Google Dec 27, 2022

This was the best experience of buying a car. Alec my salesman was absolutely amazing. He made sure to cover and explain all the details. Lori Ferro

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Google Dec 25, 2022

I want to thank Antonio Jackson and Kris for all the help I love y’all spirits keep it up I will most definitely recommend those two great job guys!! We got our 2023 Tiguan yesterday and we love it!

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Google Dec 25, 2022

My husband and I went in on 12/23/2022 trying to trade in our 2012 Volkswagen Routan. Antonio welcomed us and made us feel comfortable during the whole process. The whole experience was seamless and thanks to Antonio and Kris, we were able to drive off the lot with a 2023!!! Thank you all so much for everything!

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Google Dec 23, 2022

Our visit with camden and chris was very informative. Through and they stuck buy us!

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Google Dec 23, 2022

Zack was the best

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Google Dec 23, 2022

Thanks to Christina for helping get into vehicle I was needing to find. She was very helpful, kept me updated on what was going on and went well and beyond to help me find the vehicle I wanted. Thanks and Merry Christmas 🎄

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Google Dec 22, 2022

Friendly and attentive staff!

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Google Dec 22, 2022

VW Clear Lake did a great job helping us find a new car. Nelson was very knowledgeable about Volkswagen and was able to answer all of our questions. I would definitely recommend Nelson and this specific dealership to anyone looking for a new car!

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Google Dec 22, 2022

The very good customer service they provide me

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Google Dec 22, 2022

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Google Dec 21, 2022

Very accommodating and very knowledgeable about the brand he is representing! And to top it all off he took every question I had and payed attention to the detail of what I was asking! Honest stand up guy!

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Google Dec 21, 2022

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DealerRater Dec 20, 2022

The guys in service were very helpful. Wait was within 15 mins of projected wait time and the work performed is outstanding.

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Google Dec 20, 2022

Great experience!!!! This dealership absolutely did right by me. They were courteous, provided AMAZING customer service, and were a wealth of knowledge on the car I was interested in (and bought). I ABSOLUTELY recommend Clear Lake VW specifically GRACEN who helped my wife and I with everything. We love our car, we love the dealership, and We LOVED their respect and patience. This dealership will make you feel like family, not a customer. THANK YOU,

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Google Dec 20, 2022

Everything went smoothly and I'm pleased with the work done.

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Google Dec 20, 2022

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Google Dec 19, 2022

Had a great experience with Volkswagen Clear Lake. Zachary did a great job assisting me in finding the right vehicle for me

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Google Dec 18, 2022

The Showroom was freezing, making it almost miserable. Something was said and were told we can’t do anything about that.

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Google Dec 18, 2022

My experience at VW was great! Jay West and the team were super helpful!

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Google Dec 18, 2022

Luke is an asset to your company.I like that I can work with the same person every time I come in for service.

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Google Dec 17, 2022

The sales man stayed with us the whole time from start to finish. We felt like the most important customer at the dealership that day.

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Google Dec 17, 2022

Volkswagen if Clearlake is an excellent dealership. We had Antonio J. show us around and he took the time to answer our questions. He was very knowledgeable as well as professional.

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Google Dec 17, 2022

Gracen was wonderful and I have no complaints. She made the sell. This was the best car buying experience because she explained everything in detail.

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Google Dec 17, 2022

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Google Dec 17, 2022

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Google Dec 17, 2022

Staff was very friendly and the wifi is really good.

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Google Dec 17, 2022

Gracen was awesome! The whole process was very easy and straight forward.

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Google Dec 16, 2022

What an interesting day. I was not thinking of buying today but I did. Camden and Carla changed my mind. Camden wanting to do it right and Carla with air support. They convinced me to make a purchase today and I’m very thrilled. I hope VW takes care of their employees. Great assets!

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Google Dec 16, 2022

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Google Dec 16, 2022

Purchase a second vehicle from Clearlake Volkswagen and was lucky enough to have Kenny Lightfoot as my sales person again. Thank you Mr. Lightfoot for making the process hassle free once as always.

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Google Dec 14, 2022

Kenny was amazing and the dealership in general along with the vehicle I purchased exceeded expectations!

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Google Dec 14, 2022

Had a good time and service from Volkswagen at clear lake especially from Krithika who helped me with the purchase of my car, ask for her if you are looking for a vehicle from there. The manager was also welcoming and helpful.

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Google Dec 13, 2022

Great price and customer service during the sales process. They went out of their way to ensure our special situation was handled in the most convenient way possible.

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Google Dec 13, 2022

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Google Dec 12, 2022

Had a great experience at Clear Lake VW! Zach and the sales team were very patient and helped us find the car we wanted with a good deal. Would definitely come back here again should we want another new VW vehicle.


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