The team is easy to work with, and the problem was fixed quickly.
Jay West was a great salesperson. Very knowledgable, patient with our questions and considerate for our time. We love our Tiguan. Would recommend VW of Clear Lake and Jay to others!!
Jay West was amazing! I told him what I wanted and he got me exactly that, at the price I wanted!
In my past experience with a dealership gave me PTSD with car buying, but with the service Nelson and his team showed me today not only was it seamless - it was enjoyable and I purchased a great vehicle same day. Really impressed with the customer service here.
We had a great experience with Volkswagon Clear lake. Alec helped us find exactly what we were looking for. Enjoying our new car.
I think there should be more discussion regarding the ins and outs (details) of a lease versus outright purchase. It was very late at night to complete the paperwork.
Service was fast, but I didn't like the expensive quote for repairing the headliner for a 2015 CC.
I really enjoyed the quick and informative process from the staff. They were attentive at all times!
Zack was amazing, as well as Brandon in finance! We needed another vehicle as my husband works out of state sometimes. We went in there unsure of how to get what we needed. As I am disabled, and my daughter is a college student. We had been sharing her truck. They went above and beyond to help us, knowing my husband was a partially disabled veteran as well. I would recommend this place to anyone whom is looking for an awesome new gorgeous Volkswagen or an good old used Jeep which we love. Finance worked with us way beyond any ...
Zachary and Colton took very good care of me. Very professional and great personality. Ask for them and they will get you in your car ❤️
Christian at volkwagen was very informative, patient, and helpful 10/10 experience highly recommended.
Zachary was very friendly and helped us a lot! Will recommend him to my family and friends!
I was treated with courtesy and the check-in seem very efficient.
If I could rate higher than 5 stars I would. I recently purchased my first brand new car and would love to share my incredible experience working with, Isaac R. This individual is so informative and thorough, as well as caring. Putting the customer first is one thing but Isaac went above and beyond by not only meeting every single one of my expectations but exceeding them as well. Without a doubt I will send any and everyone his way. If you desire an honest and friendly experience, ask for Isaac!
This was the politest person that has ever helped me. However, he did say they would wash my vehicle and that did not happen.
Awesome service!!!!!! Had them do an oil change and check on a wiring harness recall and they even washed the Atlas Cross Sport!!!!!
AuSonte is wonderful! Such a fast, and easy, financing experience. No-hassle, and will definitely be coming back!
I went in told them what my budget was told them I was on a time limit and they went above and beyond to help me find the rite vehicle for me , my sale rep Jay West was amazing and helped the whole time and meet every expectation. I am so blessed to have chosen Volkswagen Clear lake to make my very first purchase on a 2022 Tiguan vehicle!
Great customer service. Zachary and Nick were very helpful!
I recently purchased a vehicle here and the experience was quite pleasant. Isaac was awesome and sent me all the vehicle info I requested before I came in; he was also extremely helpful throughout the buying process. I also worked with Tommy and Jay during the process and they were great too.
Brent Gariaga was my sales person good guy very helpful. Will come back to buy another from him!
FIRST WALKED IN WAS APPROACHED WITH RESPECT BY KRITHIKA WE WERE HER MAIN PRIORITY AND DIDN'T LEAVE OUR SIDE UNTIL IT WAS DONE & IF SOMETHING WASNT DONE TO OUR SATISFACTION SHE WOULD WAY OUT OF HER WAY TO MAKE SURE MY DAUGHTER & US WERE PLEASED & KRIS WAS AMAZING I GIVE THEM BOTH 10000% AND A DEFINITELY A RAISE TO MAKING CUSTOMERS FEEL AT HOME
Krithka Ganapathy and Kris Sauceda are the most fabulous sales personnel that you could ask for in buying a car they will help and take time to make sure that you get the best price for your buck. I recommend them to be the part of your family. Thank You so much for making mine and my daughter's day 💗
Krithika Ganapathay is the best!! go to her for all of your automotive needs! so patient and has the best vibe<3
Very pleased with our services throughout the entire buying process! Kenny worked hard to find us exactly what we wanted and extremely patient with no pressure at all! Definitely ask for him anytime you go!
We had a great experience, Antonio the salesperson was amazing, did a wonderful job of explaining all the car features, I would definitely recommend a friend or we would definitely consider going back if we need another car.
Mike and his team are the best!!! Theyre efficient and helped me purchase the car i wanted at an amazing price. Thank you guys!
Antonio was very pleasant to work with! He was transparent and polite! I’ll be recommending him!
Awesome experience! I had Zachary Gonzalez as client advisor and he’s the best. Got us a great deal with the car that we wanted and within my target budget. Very straight forward, honest. Easy transaction.
Great Customer Service. Salesman was very helpful and honest! Straight to the point! All questions were answered truthfully and honestly.
Zack was awesome
The service at VW Clear Lake was marvelous n exceptional, keep up the good work guys✋ Bro Zachary and Bro Christian and your superiors well done for the glorious service, thanking you always advance🙏🙏
Zack was awesome
Very good service
Zack was very awesome highly recommended him!!!
Came in with 50/50 shot of buying a vehicle. But Antonio was very helpful and informative. He also was patient with my wife and I. Please come in and ask for him. Great guy.
The availability of new cars is challenging at all dealerships. Because of the current market, negotiations are almost non-existent, yet we still waited over 2 hours to get our papers signed after the amount was agreed upon. On top of the long wait to sign papers, our vehicle was still in transit, so it's not like we were waiting on the vehicle to be detailed, we were only waiting to sign papers. Also, once we got into financing, the sales price was changed to a higher price, which finance staff said was just a mistake. Overall, working with Jay and ...
Great customer service very friendly and approachable, they help me out a lot to look for the car I wanted and help with negotiating. Shout out to Alec he’s the man!
Sales agent was excellent & informative.
What a wonderful experience!! Christian, Brandon, Ricardo and Zachary were pleasant to do business with... Very friendly from the initial greeting to the drive off of my new BMW, all within 3.5 hours....AND as an added bonus of courtesy , they drove from Clear Lake to Conroe to pick up the trade in. They made me very happy and the prices are definitely below market price but worth so much more. Thanks guys!!! Cheers y'all!!!
Alec was amazing! He was very helpful and informative.
I shopped around different dealerships, but finally found this location recommend by my friend. People over here very nice and professional. Ask for Kenny when you come to this dealership, this guy really helped me choosing the right car with professional attitude. I am satisfied with VW clear lake services.
Kenny was awesome, he was very attentive to our needs and worked hard to get us the best deal possible.
Words cannot explain my experience. Nate was very outstanding kept me occupied and notified every step of the way I would highly recommend him for anyone looking for a car! NATE ROCKS
Excellent service and wonderful experience. Finance was quick too. Ask for Kathrika, she helped me with my purchase of a 2022 Taos.
I had the best experience when buying my first car. Kris was so helpful and went over and beyond to help me. I couldn't have asked for a better person to help me buy a car. Thank you Kris!!!
Salesperson Alec negotiated a good price and set me up with a insurance company. Excellent service excellent car
Great job and thorough work. Josue, my Service Consultant did a great job and was so friendly and easy to work with.
I want to thank Kris and Antonio down over at VW of Clearlake. I was having such a hard time finding a new car. I went to three different dealerships and got turned down at all three. I was about to give up before I got to these two guys. They are angels in disguise! They teamed up and helped me get into a ride with no money down and my credit is far less than perfect. If you ever need a ride, this is definitely the place to go. You will not be let down. And thank you Brandon ...
Seriously had the BEST experience! Kenny was patient, knowledgeable, and an all around great guy who truly cared that we got what we wanted! 10/10 would recommend!!!
Zach did an amazing job reaching out to us and making us feel welcome in the store. He was there as soon as we arrived and helped walked us through the whole car buying process with ease. We were in and out with a new car that we love in a couple of hours! If you go to Volkswagen of Clear Lake ask for Zach!
The car buying process was simple. Actually one of the best I have had. Stephanie, Kristopher, and Brandon were outstanding! Stephanie and Kristopher worked together to get me an exactly what I wanted. Go check them out, it's worth your time.
Thank you zach for all your help! This was a great experience!
I purchased my first VW lastnight and it was such a simple process. Everyone was very helpful and quick. But I want to give a BIG shout out to Carla for hooking me up with the prettiest VW on the lot. She was super friendly and VERY knowledgeable about the VW Atlas. Thank y’all so much!
The first time I came here to ask a few questions I got the run around and answers by someone who was less than knowledgeable about VWs. Super unhelpful. Wasted gas…. Second visit I had a guy who knew what he was talking about and super helpful! I told him about my car port charger not working and he was able to fix it for me in less than 10 mins and did it for free.
Had a difficult time finding a vehicle but once I came here Mike help me with no hesitation! I had great customer service with the employees with many years of experience. Could not have gone to a better place for a car! Definitely recommend!
Zachary and Branden were awesome. They were knowledgeable about the vehicle and the process. Overall a great experience!
Issac and Tommy at Volkswagen of Clear Lake are the nicest guys. Both of them are extremely knowledgeable and willing to work with you to get you in the vehicle that best fits your needs and budget. Felt like we were talking to friends and not in a car transaction. We will be buying more cars from Tommy and Isaac in the future.
Volkswagen of Clear Lake has made a customer for life with me. These new VW’s are awesome, no doubt. But its the people over there making it happen that are special. From the sales tower Matthew is an absolute rock star. Every time I was there that guy was running. Give that man a raise! My sales guy Alec was so cool. He made every step of getting my first GTI enjoyable and stress free. The fact that he’s a Veteran was a bonus. Alec, thank you for your service, Sir!!! Im not even sure you can request ...
Jay, Colton and Joel were great to work with. We got what we were looking for at the price we could work with.
The most amazing sales person I've ever met was Kenny at clear lake Volkswagen from the sales manager to the finance office. The whole team overall was amazing. Great understanding on my price range for monthly payments. Believe me guys Kenny is not your average salesperson
Friendly Dealer, Good People
Great experience with VW Clear Lake! Kenny was awesome in helping us find the perfect car.
Jay and Colton were a pleasure to work with.
Before a client is given a monthly payment, the financial officer needs to advise what all is included in the payment, i.e., extended warranty, etc. The client should be given the option if they want to purchase the extended warranty, not just assume that and include that in the initial price.
I worked with Zachary and he was extremely helpful! Got me a Taos at a great price! Would recommend him to anyone I know!
Costumer service was Great. Will definitely keep scheduling my services at this location. Thank You!
Wonderful experience on my car shopping! Antonio Jackson was a great salesman! He went above and beyond to help us find what we were looking for! Thank you!
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