Lease Return Instructions in Houston, TX
Turn In Your Volkswagen
If you're not planning to purchase your leased Volkswagen, you can return it effortlessly by following these steps to finalize your current lease with Volkswagen of Clear Lake. We aim to provide peace of mind and make the process as easy and stress-free as possible. If you’re searching “how do I return my Volkswagen lease?” then you've come to the right place.
- Gather Original Equipment: Ensure that all original equipment is present in the vehicle, including the owner’s manual, remotes, keys, airbags, stereo equipment, factory information, data CDs, and the convertible top cover (if applicable). This will help ensure a smooth return process.
- Review Vehicle Condition: Use the Volkswagen Wear & Use Guide to conduct a self-inspection of your vehicle. This guide helps distinguish between normal and excessive wear, providing peace of mind about what to expect on turn-in day.
- Inspect Thoroughly: Check the interior, exterior, wheels, tires, and mechanical functions. Normal wear includes small door dings, minor stains, or carpet wear. Excessive wear or mechanical issues may incur charges, but knowing this in advance saves time and effort.
-
Clean and Repair: Ensure the interior is clean and free of rips or tears. The exterior should be free of dents, scrapes, or major damage. Tires and wheels should be undamaged and functional. Everything on the vehicle should work properly. Examples of excessive wear include:
- Upholstery holes, tears, burns, or excessive stains.
- Convertible top damage such as cuts, burns, tears, or stains.
- Tires with wear strips showing or wheels with major scuffs or missing hubcaps.
- Missing or dented body panels, large scrapes, or malfunctioning mechanical systems.
- No service or warning lights should be on the dashboard.
- Repair Excessive Wear: If you detect excessive wear, consider having repairs done by your local mechanic. Alternatively, you can pay for the repairs when you return the vehicle. Completing repairs beforehand can save you from additional charges.
- Schedule a Vehicle Inspection: After cleaning and inspecting the vehicle, schedule an inspection with Alliance Inspection Management (AiM) online or by calling (844) 264-9704. The AiM agent will assess the vehicle for any excess wear and use. Making a reservation for your inspection can save you time and streamline the process.
- Review Inspection Report: After the inspection, you will receive a condition report detailing any excess wear issues. These will be billed on your Turn-In Settlement Invoice unless you choose to repair them before turn-in. If you make repairs, email the receipts and proof of payment to RepairReceipt@vwcredit.com or fax them to (800) 824-8284 before returning the vehicle to ensure charges are adjusted.
- Return Your Volkswagen: Schedule a return appointment by calling Luke at Volkswagen of Clear Lake at 281-848-5553. At the appointment, we’ll review the inspection report and the vehicle’s condition to ensure nothing has changed. As a token of our appreciation for making your lease return with us, you will receive a $25 gift card.
- Discuss Lease-End Options: During your visit, we’ll discuss your lease-end options. If you decide to lease or buy a new VW, we can help you choose a vehicle and arrange a test drive. Returning customers who purchase through Volkswagen Credit will have their disposition fee waived. If you lease another Volkswagen, both the disposition fee and security deposit will be waived.
We at Volkswagen of Clear Lake are committed to making the lease return process easy and providing you peace of mind. You can return it to VW Clear Lake regardless of where you "leased" it from. For any further questions about your lease turn-in process or to test drive a new Volkswagen, call us at 281-848-5500 or stop by our lease return center in Houston.
